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Privacy Protection

Data protection declaration

In the event of an initiation, conclusion, execution and rescindment of a purchase agreement, we will collect, save and process data within the framework of the statutory provisions. By placing your personal data at our disposal, you agree to our using the said information in order to fulfil our obligations towards you and to provide the desired service.

01. How do we use your personal data?
We only use the personal data with which you provide us when placing an order or via e-mail (e.g. your name or contact details) in order to process orders and payments and to deliver goods. When subscribing to the Trippen newsletter we use your e-mail address and name following your explicit agreement to inform you on service offerings until you unsubscribe from the newsletter.

02. Who has access to your data?
In order to process your orders in our online shop, we are required to pass on your personal data to third parties (e.g. to the shipping company entrusted with the delivery). The information passed on to third parties shall only be used by the latter in order to fulfil their obligations or perform the assigned tasks associated with your order.

03. Card payments
In order to ensure that card payments are as secure as possible, all information provided is SSL-encoded, i.e. the data is transmitted via a secure connection and your card information is protected so that external parties are unable to access it. When accepting card payments, we collaborate with an authorised payment service provider.

04. Cookies
We use so-called "cookies". A cookie is a small text file which is saved on your computer or mobile device and recalled by the same when subsequent access requests are made. We use cookies in order to improve and simplify the use of our website. We do not use cookies in order to save personal data or pass information to third parties. You can remove cookies from your computer or mobile device easily via your browser. Your browser's "help" menu explains how to use and delete cookies. You can reject cookies or receive a message each time a cookie is sent to your computer or mobile device. However, in the event that you choose not to accept cookies, we must inform you that you will be unable to use our online shop.

05. Google Analytics
This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will truncate/anonymize the last octet of the IP address for Member States of the European Union as well as for other parties to the Agreement on the European Economic Area. Only in exceptional cases, the full IP address is sent to and shortened by Google servers in the USA. On behalf of the website provider Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage to the website provider. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this, you may not be able to use the full functionality of this website. Furthermore you can prevent Google’s collection and use of data (including your IP address) by downloading and installing the browser plug-in available under https://tools.google.com/dlpage/gaoptout?hl=en.

06. Links
This website may contain links to other websites over which we have no influence. We are unable to accept any liability for the level of data protection or contents of these websites.

07. What are your rights?

We shall issue you with information regarding the personal data stored about you upon request. If you no longer agree to your personal data being saved or if this is no longer correct, we will initiate the deletion, correction or disablement of your data as instructed by you, this within the framework of the statutory provisions. We are unable to delete your data if there is a legal obligation to keep it, such as an accounting obligation, or if it must be retained on other legal grounds, such as a current contractual relationship. In the event of questions regarding the collection, processing or use of your personal data, or for information regarding or the correction, disablement or deletion of data, please contact info@trippen.com

Status August 2016